FAQ · Why us
Why hosts use OfficialHosts.
A simple way to reduce platform dependence and build your own repeat guest channel.
Platform dependence
Airbnb and Vrbo are excellent for discovery. Your own Vacation Rental Website is where repeat guests return—on your brand, your rules, and without marketplace fees on direct bookings you already earned.
No. Most hosts keep marketplace listings and add OfficialHosts as their official direct channel for repeat guests, referrals, and private sharing.
Share a listing code, QR link, or custom URL on welcome books, emails, and business cards. Guests who loved your place can find you again without searching the app.
Your direct site does not depend on marketplace algorithms. You still benefit from OTAs for new discovery, but you are not helpless when visibility shifts.
Direct bookings
Yes. On Pro you can move from inquiry to deposit or full payment with integrated payment options when you are ready.
Absolutely. Many hosts start with inquiry forms only, answer questions on their terms, then enable payments when comfortable.
Yes. Display how you accept deposits or full payment so guests know what to expect before they reach out.
Pro supports Stripe and PayPal integrations so you can collect deposits or full payment on direct bookings—no per-booking commission from OfficialHosts.
Single-property owners
Yes. OfficialHosts is built for single-property owners first. One cabin, condo, or guest suite is enough to launch an official site.
No. If you own or manage at least one rental, you can use OfficialHosts. No enterprise setup or technical team required.
Yes. Templates and tools work for every size—from budget-friendly suites to luxury villas. You do not need a beach mansion to benefit.
Publishing and sharing
A short code like DESERT123 that guests enter to open your property page—ideal for QR cards, emails, and verbal instructions at check-in.
Yes on published plans. Each live site can generate a QR code that sends guests straight to your official listing.
Yes with Pro add-ons. Connect your domain with SSL so guests see yourbrand.com instead of a generic subdomain.
Yes. Publish or unpause anytime from your dashboard—useful when booked out or renovating without losing your content.
Features
Rental agreement storage is rolling out as an add-on. Many hosts start with inquiries and add agreements before taking payments.
You can share agreement links from your site or follow up by email after an inquiry. Automated guest emails are on the roadmap.
Yes—a DocuSign-ready upgrade is planned so you can send agreements for e-signature when you scale direct bookings.
Yes. Optional video add-ons let you embed walkthroughs or welcome videos so guests book with more confidence.
Yes. Every host can preview and switch templates freely—they are not locked behind expensive tiers.